Clear terms for a connected system.

Agreement

By accessing or using a Future Relic service, submitting information, purchasing a product, creating an account, or agreeing to an order, you accept these Terms and the applicable Privacy Policy.

When you use a service on behalf of a company or organization, you represent that you have authority to bind that organization. In that case, “you” includes the organization.

Additional terms may appear in a proposal, order form, statement of work, subscription agreement, product page, checkout flow, or other written agreement. If those terms conflict with these Terms, the more specific written agreement controls for that service.

Eligibility

You must be legally capable of entering a binding agreement. Future Relic’s general business services are not intended for children under 13.

You may not use the services if applicable law prohibits you from receiving them or if Future Relic previously suspended or terminated your access for misuse.

Services

Future Relic operates across Archive, Studio, Automate, Labs, and Media. Offerings may include informational websites, physical and digital products, creative work, software, prototypes, research, consulting, AI employees, automation systems, and custom projects.

Some experiences, concepts, prototypes, or Labs projects may be experimental. Experimental services may change, contain defects, or be discontinued and should not be used for critical operations unless expressly approved in writing.

Future Relic may add, modify, restrict, replace, or discontinue features when reasonably necessary. Paid-service commitments will be governed by the applicable written agreement.

Content & Intellectual Property

Future Relic materials

Future Relic and its licensors retain all rights in the websites, software, designs, graphics, interfaces, branding, written material, code, documentation, media, workflows, models, templates, and other materials provided by Future Relic.

Subject to these Terms, Future Relic grants you a limited, non-exclusive, non-transferable, revocable right to access and use the applicable service for its intended purpose.

Your content

You retain ownership of content you submit, including business information, documents, instructions, prompts, branding, and other customer materials.

You grant Future Relic and its authorized providers permission to host, copy, process, transmit, display, adapt, and use that content as reasonably necessary to provide, secure, maintain, and support the requested services.

You represent that you possess the rights and permissions needed to provide the content and authorize its use.

Feedback

Future Relic may use suggestions and general feedback without restriction or compensation, provided this does not authorize public disclosure of confidential customer information.

Payments

Prices, deposits, subscriptions, usage charges, payment schedules, taxes, cancellation terms, and renewal conditions will be displayed at purchase or stated in the applicable written agreement.

Unless otherwise stated, invoices are due according to the payment period shown on the invoice. You authorize Future Relic and its payment providers to charge approved amounts using your selected payment method.

Fees are non-refundable except where required by law or expressly stated in a written agreement. Late or failed payments may result in delayed work, suspended functionality, restricted access, or termination.

Customers are responsible for taxes associated with their purchase, excluding taxes based on Future Relic’s net income.

Third-Party Services

Future Relic services may connect to or depend upon third-party websites, AI providers, databases, hosting platforms, payment processors, communication tools, scheduling systems, analytics services, and other integrations.

Third-party services are governed by their own agreements and policies. Future Relic does not control and is not responsible for their independent operation, changes, security practices, availability, content, or decisions.

You are responsible for maintaining any third-party accounts, permissions, subscriptions, credentials, and compliance required for an integration you authorize.

Availability

Future Relic works to maintain reliable services but does not promise uninterrupted or error-free availability unless a specific service level is included in a written agreement.

Access may be interrupted by maintenance, upgrades, security events, provider outages, internet failures, changes to third-party APIs, customer configuration, force-majeure events, or circumstances outside Future Relic’s reasonable control.

Future Relic may perform emergency maintenance or restrict access to address security, legal, operational, or technical risks.

Suspension & Termination

You may stop using a general website service at any time. Paid services may be cancelled only according to the applicable order or written agreement.

Future Relic may suspend or terminate access if you materially breach these Terms, fail to pay required fees, create security or legal risk, misuse a service, or if continuing the service becomes unlawful or technically impracticable.

Where reasonable, Future Relic will provide notice and an opportunity to resolve the issue before termination. Immediate restriction may be necessary for fraud, security threats, unlawful activity, or serious misuse.

Provisions concerning ownership, payment obligations, disclaimers, liability, indemnification, disputes, and other terms that logically survive will remain effective after termination.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FUTURE RELIC AND ITS OWNERS, PERSONNEL, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR OPPORTUNITIES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FUTURE RELIC’S TOTAL LIABILITY ARISING FROM OR RELATING TO A SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID FUTURE RELIC FOR THE AFFECTED SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

FOR A FREE SERVICE, FUTURE RELIC’S TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS.

THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Future Relic and its owners, personnel, contractors, and providers from claims, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from:

• Your content, instructions, products, services, or business operations.
• Your violation of these Terms or applicable law.
• Your infringement or violation of another person’s rights.
• Your misuse of a service or unauthorized integration.
• Your collection, handling, or use of customer or visitor information.

Future Relic may control the defense of a covered claim, and you agree to provide reasonable cooperation.

Disputes & Governing Law

Before filing a formal claim, each party agrees to make a good-faith effort to resolve the dispute through written notice and direct discussion.

The governing law, courts, venue, arbitration requirements, and any class-action waiver should be finalized according to Future Relic’s legal business entity and principal place of business before these Terms are published.

Changes to These Terms

Future Relic may update these Terms to reflect changes in services, technologies, laws, security requirements, vendors, or business operations.

Updated Terms will be posted with a revised effective date. Material changes may also be communicated through email, an account notice, the service interface, or another reasonable method.

Continued use after updated Terms take effect constitutes acceptance where permitted by law. If you do not agree, you must stop using the affected service.